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All over the country, organized citizens are fighting to restrict the
military’s presence in schools. But having recruiters troll high schools
cafeterias is just one way the Pentagon inundates our youngsters with messages
to “Go Army!”
Since 2002, the U.S. Department of Defense (DoD) has spent a half-million
dollars a year creating a database it claims is “arguably the largest
repository of 16-25 year-old youth data in the country, containing roughly 30
million records.” In Pentagonese the database is part of the
Joint Advertising, Marketing Research and Studies (JAMRS)
project. Its purpose, along with additional millions spent on polling and marketing
research, is to give the Pentagon’s $4 billion annual recruiting budget
maximum impact. And it has lit a fire under civil libertarians, privacy advocates
and counter-recruiting activists across the nation.
Over 100 organizations recently sent a letter
to Secretary of Defense Donald Rumsfeld and to the DoD oversight committees
of Congress, demanding the Pentagon dump the JAMRS database.
Gary Daniels, litigation coordinator for the Ohio ACLU, declared, “The
ACLU’s work revolves around personal privacy, but in 2005, it’s
almost like the ship has sailed. It’s clear the Pentagon’s database
does not bode well for privacy rights.”
“JAMRS is a much larger issue than recruiters’ presence in the
schools,” Daniels added. “Students who ‘opt out’ of
having their information turned over to recruiters by their school are just
shifted into another column in the JAMRS database, called the ‘suppression
list.’” With students’ personal information now in the hands
of the Pentagon, Daniels estimated that keeping recruiters from contacting youths
directly is just about impossible.
Air Force Lt. Colonel, Ellen Krenke, a DoD spokesperson, downplayed the significance
of the JAMRS database. It was initiated in 2002 and even then, she said, it
was not a new project, simply a way to centralize information. “The individual
services (Army, Navy, etc.) have been collecting this data since being authorized
by Congress to do so in 1982.”
As for concerns about the sources of the information on these 30 million young
people and how it will be used, Krenke said, “Most of the information
in the database is collected through commercial vendors and is given by students
voluntarily. If requested by law enforcement, tax authorities or Congress, JAMRS
is required by law to provide the information. However JAMRS has never distributed
these records outside DoD. Nor is it DoD’s intent to share the data to
outside agencies.”
Lillie Coney, Associate Director of EPIC
(Electronic Privacy and Information Center), said that Krenke’s reassurances
are less than meet the eye.
Coney contends that by waiting until May of this year to give public notice
it was assembling the JAMRS database, DoD was in violation of the federal Privacy
Act for over two years and has kept the public in the dark as to exactly how
the information will be used.
She characterized the 14 “Blanket
Routine Uses” the Pentagon claims as exemptions to the Privacy Act
as “a catch-all loophole that allows an agency to disclose personal information
to others without the individual's consent,” and objects that, to date,
the Pentagon refuses to put in writing why they are not requesting information
directly from the data subjects, how to correct false information in a record,
or how the military intends to notify someone that local, state, or federal
agencies have requested their information.
Two of the 14 exemptions claimed by the Pentagon will allow it to give any
federal law enforcement agency the records of anyone it believes has broken
any federal statute, as well as disclose a person’s records for the purpose
of “…counterintelligence, or for the purpose of enforcing laws which
protect the national security of the United States.” Coney warned that
this will allow the military to begin creating criminal records on individuals
for nothing more than exercising their First Amendment rights.
“Compare this to credit reports,” Coney explained. “If you
didn't know they existed and that they could affect your ability to get a job
or a loan, how in the world would you know you need to check them for incorrect
information? Imagine what you could do with access to a student's name, phone,
social security number, e-mail address, race, employer, grade point average,
gender, extracurricular activities, driving record, degree interest, and attained
skills if it is shared with any federal government agency, foreign government,
as well as state and local governments. If any information in this database
is wrong, who will authorities tend to believe? You or the Department of Defense?”
Others object to JAMRS because of the extensive involvement of private marketing
companies, including maintenance of the database itself.
Toledoan Peggy Daly-Masternak has two teenage sons. She started the Student
and Family Rights and Privacy Committee, aimed at reducing the military’s
presence in the city’s public schools. She says “there are few things
these days on which people across the spectrum of viewpoints can unify. Privacy
is one. If people knew the extent of the Pentagon’s data collection they
would give it a resounding ‘No’ and they would shout ‘DEFINITELY
NOT’ to compiling these databanks together under contract to private companies.
Yet, this is exactly what JAMRS does.”
The Pentagon has contracted JAMRS work to:
Mullen Advertising Corp., one of over 100 subsidiaries of
the Interpublic Group, a global advertising conglomerate with $6.4 billion
in annual revenues and operations in 130 countries.
Benow Corp., Mullen’s subcontractor to manage the
database. Benow was recently purchased by Equifax, Inc. which describes itself
as “a global leader in turning information into intelligence.”
Equifax generates $1.2 billion annually by selling marketing services to businesses
and credit reports
American Student List Corp. (ASL), and Student Marketing
Group Corp. (SMG), two companies that specialize in gathering information
from students, sell JAMRS some of the data it uses. According to EPIC, both
these companies have faced legal action for using deceptive practices in collecting
information from students.
Teenage Research Unlimited: (TRU) is one of the companies
from which JAMRS purchases “information on attitudes of youth…on
a wide variety of topics”
TRU’s web site claims it is “the first marketing-research firm
to specialize exclusively in teenagers,” with a vision “to develop
an unparalleled expertise in the teenage market, and to offer our clients
virtually unlimited methods for researching teens.”
At the bottom of the company’s “about us” page, TRU states
it “regularly applies its expertise to the ‘unmarketing’
of high-risk youth behaviors. As an advocate for teens, TRU has worked on
a number of important social-marketing issues, including: anti-tobacco and
drug use, sexual assault, life safety, education, crisis management, and
skin cancer.” What it calls its social-marketing clients include the
American Cancer Society, Campaign for Tobacco-Free Kids, various state health
departments, and Kidspeace, a group with a mission to “give hope,
help and healing to children facing crisis,” including a web page
advising how to help children cope with war.
The much longer list of TRU corporate clients include Abercrombie and Fitch,
Calvin Klein, Target, Hill and Knowlton, Channel 1, CosmoGirl, Cartoon Network,
MTV, Time-Warner, WB Network, AT&T, Microsoft, Verizon Wireless; VISA,
Avon, Proctor and Gamble, Johnson and Johnson, Heinz, Kraft, General Mills,
Taco Bell; and lastly, an “Other” category ranging from the
Master Lock Co., to the National Association of Chain Drug Stores. Literally
at the bottom of the list is the Department of Defense.
As the ACLU’s Daniels said, “In a way, the Pentagon is not doing
anything private industry hasn’t done for years. The military is trying
to turn kids into soldiers and private industry is trying to make them bigger
consumers.”
Daly-Masternak voiced an additional concern. “The sources of data in
the JAMRS database include the High School Master File and the College Students
File. Both are collected and manipulated by the American Student List and Student
Marketing Group…and where do the ASL and SMG get the data they trade for
cash? If it’s what the National Center for Education Statistics (NCES)
recommends schools collect from students, every student from kindergarten through
college is in big trouble regarding their privacy. Linking JAMRS to NCES and
other such data has the potential for the DoD to create lifetime profiles of
everyone,” she warned.
The U.S. Dept. of Education’s National Center for Educational
Statistics publishes the NCES handbook listing over 700 coded bits of information
on students, such as:
Category 0674: Honors Information – 18 coded options
including whether the student made the Honor Roll, Honor Society, or Honorable
Mention.
0679: Extra curricular activities – 97 coded options
0689: Non-school activity – 13 coded options from
full time employment to patents and inventions.
0710: Education planned – 14 coded options from GED
to Ph.D.
0714: Voting status
0715: Other post-school accomplishments “other than
employment, education and military service such as elective offices held and
books published.”
0737: Whether or not the student has gingivitis. Options
2091 to 2094 describe normal gums to “severe gum deviation.”
0741: Mother’s first pre-natal visit
0743: Mother’s total weight gained during pregnancy
1070: Meal service transaction date: “The month, day
and year on which the student received a particular meal or food service.”
1106: Meal service components. Coded options include bread,
fruit, meat, milk and vegetable.
9 categories on Early Childhood Program Participation, defined
as “Information about a child's care, education, and/or services from
birth to enrollment in kindergarten.”
16 categories on student employment: In-School/Post-School
Employment Status to Number of Hours Worked per Weekend and Employment Recognition.
Coney said people should also note that so much information is “floating
around in cyberspace” from sites like www.myspace.com where young people
can chat on thousands of topics in exchange for registering their name, email
address, date of birth, gender, zip code, and country. “The free time
kids have to themselves these days to role play, act out, and just be kids is
often spent in the new online ‘backyard,’ but we know that anything
placed on the internet can be accessed if there’s a data leak.”
The Pentagon’s JAMRS web site lists the following as
sources for the information
in its database:
· High School Master File: (HSMF) contains contact
information on nearly four million students for every class year, covering
about 90% of the high school population.
· Selective Service System: contains a listing of
all registrants with the Selective Service System, about 2.5 million names
per year.
· College File: contains basic information on over
3.4 million college students enrolled in a range of two- and four-year academic
institutions across the country.
· Joint Lead Management System: over 70,000 yearly
“influencer (parents, coaches etc.) and prospect leads” are processed
on a daily basis from the individual branches of the military.
· Permanent Suppression File: this file is update
and available the first of every month.
Some of the research
projects JAMRS commissions include:
Ad Tracking Study: conducted quarterly to monitor “advertising
awareness and imagery” for all military branches.
Adult/Youth Influencer Polls: track “attitudes, impressions,
and behavioral intentions as they relate to and affect military enlistment.”
The Youth Poll “measures youth's favorability of
the military, perceived knowledge of the military, perceptions of current
economic conditions, and reactions to current events.”
The Parent Poll is targeted at parents of children who’ve
completed the Youth Poll, to see what has an effect on “…a parent's
likelihood to recommend as well as indirectly influence youth propensity
(to enlist).”
College Drop Outs Study: conducted to understand “…how
the Services can capitalize on this group of individuals (ages 18-24).”
It was performed by University of Texas MBA students who volunteered their
time as part of a market research course.
Educator Study: 90 high school teachers and guidance counselors
were polled to “uncover their attitudes toward military service”
and to “develop better understandings of the relationship between educators
– a key youth influencer group – and military representatives
engaged in recruiting efforts on high school campuses…”
Knowledge Study: “Knowledge about the military and
attitudes toward it have a strong impact on youth's propensity to join and
adults' likelihood to recommend the military…(T)he JAMRS program began
a study in August of 2004 on the types of knowledge that may affect these
attitudes: subjective knowledge (how much one believes he/she knows about
the military), declarative knowledge (knowledge of military facts) and structural
knowledge (how one associates military concepts) are three types of knowledge
thought to affect attitudes toward the military. This study will be especially
beneficial to military recruiters and advertisers in determining what youth
and influencers need to know about the military, what they need to believe
they know about the military, and how they relate military concepts, in order
to be propensed for military service or recommend it.”
Media Allocation Project: using services such as Nielson
and Arbitron, “…JAMRS can project how many young people (15-24
& 18-24) saw a branded message and forecast costs by state and by month.
These data have been, and will be, used by the RAND Corporation, a nonprofit
institution that helps improve policy and decision making through research
and analysis, to evaluate the effectiveness of marketing communications and
to assess advertising mix tests (given a certain budget, what is the most
efficient mix of TV, radio, print, etc.). Clemson University has also used
these data to link advertising effectiveness with military applications and
enlistments.”
Mothers’ Attitude Survey: gauges attitudes towards
the military of 270 mothers of 10th- and 11th-graders. The purpose is to validate
JAMRS’ “influencer communications” strategies that allow
recruiters to a) refine approaches towards friends of mothers who may be strong
supporters of the military, b) help motivate friends of mothers who are undecided
about advocating the military, and c) help avoid alienating mothers who are
strongly opposed to the military.
National Quorum™ Poll: conducted by Wirthlin Worldwide/Harris
Interactive Co., is a twice-monthly omnibus survey that serves as a trend
analysis tool. “The National Quorum…provides JAMRS the means to
get a 'pulse' on public opinion immediately after a significant event”
and to capture the attitudes and opinions of American adults on various aspects
of the military, including the impact of the war in Iraq.
Studies conducted by the National Academy of Sciences:
The JAMRS site describes an extensive involvement between the Department of
Defense and the NAS, dating from 1999, through the Academy’s National
Research Council. The Council’s Committee on Youth Population and Military
Recruitment has completed two phases of work.
1) “In the first phase, the committee examined
long-term trends in the youth population and evaluated policy options that
could improve youth propensity for and enlistment in the military.”
Their research was published in a 2003 report, Attitudes, Aptitudes, and
Aspirations of American Youth
2) “In the second phase, the committee reviewed
military research on advertising and recruiting and found it often lacked
long-term objectives and coordination across relevant research topics and
methodologies. The committee developed an evaluation framework to assist
the DoD in making informed decisions on the effectiveness of various recruiting
policies and mixes of recruiting resources.” This research was published
in a 2004 report, Evaluating Military Advertising and Recruiting, Theory
and Methodology.
The book is helping DoD to improve its research on advertising and recruiting
policies and has been sent to each of the Services’ Market Research
Directors and Recruiting Commanders.
Donald Rumsfeld’s top adviser on recruitment, pay and benefits for some
3.4 million people on active duty, in the Guard and Reserve, and DoD civilian
employees is David Chu. He recently told reporters, “If you don’t
want conscription, you have to give the Department of Defense an avenue to contact
people.”
The Pentagon’s JAMRS database is designed to do that in a bigger and
better way than ever before.
Mike Ferner is a freelance writer
from Ohio.
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