Untitled Document
Dozens of U.S. senators are quietly tracking visits to their Web sites
even though they have publicly pledged not to do so.
Sixty-six politicians in the U.S. Senate and House of Representatives are setting
permanent Web cookies even though at least 23 of them have promised not to use
the online tracking technique, a CNET News.com investigation shows.
Sen. John McCain, R-Ariz., for instance, has been a longtime
advocate of strict privacy laws to restrict commercial Web sites' data collection
practices. In a statement posted on his own Web site, McCain assures
visitors that "I do not use 'cookies' or other means on my Web site
to track your visit in any way."
But visiting mccain.senate.gov
implants a cookie on the visitor's PC that will not expire until 2035.
"ColdFusion was used to design the site by a third-party vendor, and we
were not aware of any cookies," McCain's office said in a statement sent
to CNET News.com, referring to Adobe Systems' popular Web design software. "The
information collected is not used by our office for any purpose, and we are
currently in the process of deleting them."
All House members who use cookies either acknowledge it or have privacy policies
that are silent on the topic. Of the 23 senators who pledged not to employ cookies
but do anyway, 18 are Republicans and five are Democrats.
"It shows their lack of understanding of technology," said Sonia
Arrison, director of technology studies at the Pacific
Research Institute, a nonprofit group in San Francisco. "It's willful
ignorance. They're complete hypocrites. How can they accuse companies of poor
data management when they're not doing it on their own Web sites?"
No rule prohibits the use of Web monitoring techniques by Congress. But such
a restriction
does apply to executive branch agencies. The Pentagon and others scrambled this
week to eliminate
so-called Web bugs and cookies after inquiries from CNET News.com.
The practice of tracking Web visitors came under fire last week when the National
Security Agency was
found to be using cookies to monitor visitors. It halted the practice after
inquiries from the Associated Press. The White House also was
criticized last week for employing a tracking mechanism, created by WebTrends,
that used a tiny GIF image.
Cookies are unique ID numbers that a remote Web site hands a browser, which
automatically regurgitates them upon subsequent visits. They can be used for
something as innocuous as permitting someone to customize a Web site's default
language for return visits. In the worst case, they can be used to invade privacy
by correlating one person's visits to potentially thousands of different Web
sites.
(Like most online media organizations, CNET Networks, the publisher of News.com,
uses cookies. That use is detailed in a privacy
policy.)
"The irony is rich"
It's ironic for senators to complain about private companies setting cookies
and then go ahead and do it themselves, said Jim Harper, director of information
studies at the Cato Institute, a free-market think tank.
"They should definitely abide by their privacy policies," Harper
said. "The irony is rich."
McCain, for instance, spent years warning that cookies were a problem when
used by corporations. "Through the use of cookies and other technologies,
network advertisers have the ability to collect and store a great deal of information
about individual consumers," McCain said in 2000 (click
here for PDF). "This information is collected without the consumer's
knowledge or consent."
Similarly, the Senate's Governmental Affairs Committee prepared
a report in 2001 saying that 64 federal agency Web sites used permanent
cookies. Today, so does the Governmental Affairs Committee.
One bill
was even introduced in February 2000 to target
corporations' use of cookies. It died in a Senate committee.
In many cases, politicians seemed to be unaware of their use of Web tracking
technology until being contacted this week.
A representative for the Senate's top Democrat, Harry Reid of Nevada, said
the office's Webmaster had no idea that reid.senate.gov
set two cookies scheduled to expire in 2035. After CNET News.com asked about
it, the Webmaster started to dig through the code.
"Obviously our office has no idea what we're using these cookies for,
because we don't even know they existed," said Ari Rabin-Havt, Reid's director
of Internet communications.
One version
of Reid's privacy policy is silent about cookie use, but a Spanish-language
version
pledged not to employ them.
Neither the House nor the Senate regulates whether its members may employ Web
bugs or cookies, and neither requires privacy policies. Instead, the internal
rules tend to cover topics such as restrictions on content and campaigning, design
suggestions and guidelines for file names.
In general, it's up to individual Webmasters for senators' sites to set appropriate
policies, said Senate Webmaster Cheri Allen.
"If there's a question as to whether something is appropriate, they would
take that to the Rules Committee, which would then rule on each individual issue,"
Allen said.
The House also has no formal privacy requirements or cookie limitations for
the sites it hosts.
"The statutes that require sites to have privacy policies or that put
restrictions on the use of cookies--the E-Government Act of 2002 and the Children's
Online Privacy Protection Act--do not apply to House offices," said Brian
Walsh, spokesman for the House Administration Committee, which sets the Web
rules.
The committee does, however, suggest that House sites post some version of
a model privacy statement resembling the Senate version, which mentions statistical
information that House servers collect about visitors for "site management
purposes."
Inadvertent cookie invocation
The most common breed of cookie returned by the legislative sites is generated
by ColdFusion, a popular Adobe Systems Web-authoring program. Many Senate Webmasters
rely on the program for their Web scripting, and the central Senate.gov servers
run ColdFusion, said Allen, the Senate Webmaster.
Some versions of ColdFusion appear to set certain cookies to a default "persistent"
setting that causes them to expire 30 years later. But Web developers can alter
the expiration date or entirely stop the use of cookies.
Another variant appeared on the site
of Rep. Jim Nussle, R-Iowa, who published a chunk of JavaScript on his site
that lets people click to translate the page in Altavista.com. But in doing
so, it automatically sets a cookie for Altavista.com.
Some congressional staffers defended Web tracking as benign or essential to
their sites' operations. (Besides Nussle's example, no third-party tracking
cookies or Web bugs appeared on congressional Web sites.)
A two-year cookie lives at the home page of Sen. Ted Stevens, the Alaska Republican
who presides over the Commerce Committee. The device appears to remember a visitor's
screen font-size preferences, ranging from 10 point to 14 point, for subsequent
visits. Spokeswoman Courtney Boone said any information collected is not used
to monitor hits or visitors to the site.
"It probably was written in by a programmer unintentionally," she
said. "We don't use anything from the Web site to collect information on
people that use our Web site."
Federal agencies also tended to express surprise that they were using permanent
cookies. A 2003 rule generally prohibits federal agencies from doing so.
"They are very old applications that have been around a long time,"
Janet Barnes, chief information officer for the Office of Personnel Management,
said Thursday. Removing the cookies is "what we're going to do directly
now that we know that they're there."
Barnes said, however, that "we don't believe we are in any way violating
the intent of the policy"--and that because the information collected was
never subjected to data-mining, "this is more of a technical correction"
to come into compliance.
A representative of the International Broadcasting Bureau, known for its Voice
of America service, also said its use of cookies was inadvertent and "the
issue has been fixed."
When it comes to Congress, however, the Cato Institute's Harper said there
is a lesson to learn.
"Members of Congress committed themselves to information policies that
are unworkable given (anti-cookie) phobias in the past," Harper said. "The
phobic response to cookies mirrors the phobic response to spam and the spyware
problem. We simply can't rely on Congress to deal with difficult technology
problems."